Jan 2020
Any private jet operator or user should be aware of FBOs. At smaller airports, there may only be one FBO. One or more FBOs may operate alongside the commercial terminals at larger commercial airports. FBOs will provide all services that private aircraft need. This includes facilities for check-in, security and immigration as required, as well as additional services for passengers and crew. The term ‘FBO’ is not an international standard. It originated with private terminals in the US, but its use is now common in many countries. They may be referred to by other names in some locations, though.
FBOs differ in the services they offer, the hours they operate and the rates they charge. Many airports have more than one – making the research and choice much more important. For example, Paris Le Bourget Airport has eight FBOs, and Teterboro Airport in New York has five. For the right experience, make sure you check beforehand with any FBO you could use. Think about what facilities and services you need – such as lounges areas to wait before or after a flight, onward transportation services or rental cars, or client and meeting services. Prices and availability of fuel is another important consideration. This is something that every operator using an FBO will need.
FBOs need to know in advance of arrival and usage plans. This is important for large facilities that could be busy, as well as smaller ones that may need to prepare staff and services in advance. This involves contacting the FBO in advance and before completing a flight plan, as well as in the air before arriva
Facilities and rates for parking or storing aircraft vary between operators. You should be mindful of how long (hours, days or longer) you need to leave an aircraft with an FBO and check facilities and provisions for this. With many FBOs, hangar storage is available but will need to be planned in advance. Many FBOs can also provide cleaning, repair and maintenance services for aircraft if needed.
The passengers’ journey does not end at the FBO. They will usually need onward transportation arranged, perhaps with a private or rented vehicle or transfer. This often needs to be arranged in advance with the FBO. Alternatively, they may need to transfer to another terminal in the airport. Again, FBOs can assist with this.
FBOs provide a range of services for private operators and passengers and usually provide fast and efficient service. Offerings vary between operators, though, and there are several things to bear in mind when selecting which FBO to use. Charters companies and agents are experienced in this and can aid in selection, contact and negotiations.
